Terms of Service

SubVerse

Last updated: 17 September 2026

1. Acceptance of Terms

By creating an account or using the SubVerse platform ("Service"), you ("User", "Customer") agree to these Terms of Service ("Terms") with SubVerse ("we", "us", "our").

If you are accepting on behalf of a company, you represent that you have authority to bind that company to these Terms.

If you do not agree, do not use the Service.

2. Description of Service

SubVerse is a SaaS subscription management platform that helps businesses track, manage and optimise their software subscription spend. Features include:

• Subscription tracking with cost, owner and renewal dates
• Renewal alerts (30/7/1 days) by email and webhook
• Duplicate-tool detection across categories
• Spend Optimizer and alternative-tool comparison (AI-assisted)
• CSV import of your subscription list
• Subscription detection from Gmail and Outlook mailboxes, with your consent

Additional data sources (for example bank statement imports) may be introduced later. They will be governed by an updated Privacy Policy and will require separate, explicit consent before any such data is collected.

3. Eligibility

You must be:

• At least 18 years of age
• Legally authorised to enter contracts in India
• Using the Service for legitimate business purposes

4. Account Registration

• You must provide accurate and complete information during signup
• Authentication is provided by Clerk; you are responsible for the security of your sign-in method and for all activity in your workspace
• You must notify us immediately at shreyash@blear.in if you suspect unauthorised access
• One workspace per company; team members are added by invitation only
• We reserve the right to suspend accounts with inaccurate registration information

5. Acceptable Use

You may not use SubVerse to:

• Violate any applicable Indian law or regulation
• Upload malicious files, viruses or harmful code
• Attempt to gain unauthorised access to our systems or other users' data
• Scrape, crawl or extract data from the platform via automated means
• Resell or sublicense access to the Service without our written permission
• Connect a mailbox belonging to a third party without their consent
• Circumvent plan limits (subscriptions, team members) or misuse AI-assisted features
• Use the Service for any fraudulent purpose

Violation of these terms may result in immediate account termination without refund.

6. Email Integration (Gmail and Outlook)

By connecting a mailbox:

• You grant SubVerse read-only access to scan for SaaS receipts, invoices and renewal notices
• You confirm you are authorised to connect that mailbox to a third-party service
• You understand SubVerse does not read, store or process non-receipt email content
• You can disconnect the mailbox at any time from Settings, which stops further scanning
• Disconnecting does not delete subscription records that were previously created from that mailbox

7. Artificial Intelligence Features

• AI-assisted outputs (spend optimization suggestions, duplicate detection, tool comparisons) are recommendations generated from your subscription metadata
• We do not send your email contents, attachments or mailbox data to AI providers
• AI output may contain errors. You are responsible for verifying suggestions before acting on them, including before cancelling or renewing any subscription

8. Data You Provide

• You retain full ownership of all data you input into SubVerse
• By using the Service, you grant SubVerse a limited licence to process your data solely to provide the Service
• We do not claim ownership of your subscription data, company data or mailbox metadata
• You are responsible for ensuring you have the right to upload or connect any data you provide

9. Subscription Plans and Billing

9.1 Plans

SubVerse offers the following plans:

• Free: ₹0/month for up to 3 subscriptions, 1 team member (the workspace owner) and basic renewal alerts
• Pro: ₹499/month (₹399/month billed annually) for up to 25 subscriptions, up to 10 team members, savings and Spend Optimizer, plus CSV auto-import
• Scale: ₹1,499/month (₹1,250/month billed annually) for unlimited subscriptions, unlimited team members, everything in Pro, plus alternative-tool comparison

Current pricing for paid plans is published on our pricing page. Paid plans are being rolled out progressively; until a paid plan is activated for your workspace, no charges apply.

9.2 Billing

• Paid plans are billed monthly or annually in advance via Razorpay
• All prices are in INR inclusive of applicable GST
• A GST invoice is issued for each billing cycle to your registered email

9.3 Upgrades and Downgrades

• Upgrades take effect immediately; a prorated charge is applied
• Downgrades take effect at the next billing cycle
• No partial-month refunds on downgrades

9.4 Failed Payments

• If a payment fails, we retry 3 times over 7 days
• After 3 failed attempts, the workspace is downgraded to the Free plan
• Your data is retained for 30 days after downgrade; upgrading restores full access

10. Refund Policy

• Free plan: no charges, no refunds applicable
• Paid plans: no refunds for the current billing period already paid
• Annual plans: refund of unused full months only, processed within 14 business days
• Refund requests: shreyash@blear.in within 7 days of the charge

The full terms are published in our Refund Policy. We reserve the right to offer discretionary refunds in exceptional circumstances.

11. Service Availability

• We target 99.5% monthly uptime
• Current and historical component status is published at subverse.blear.in/status
• Scheduled maintenance is communicated at least 48 hours in advance by email
• We are not liable for downtime caused by third-party services (Clerk, Gmail/Microsoft APIs, Razorpay, our database and hosting providers)
• No SLA guarantees apply to the Free plan

12. Intellectual Property

• SubVerse and all associated software, design and content are owned by SubVerse
• You may not copy, modify, distribute or reverse-engineer any part of the Service
• Your company name, logo and data remain your property at all times

13. Confidentiality

Both parties agree to keep confidential any non-public information shared in the course of using the Service. SubVerse will not disclose your subscription data, company financials, mailbox metadata or business information to any third party except as described in our Privacy Policy.

14. Limitation of Liability

To the maximum extent permitted by Indian law:

• SubVerse's total liability to you shall not exceed the amount paid by you in the 3 months preceding the claim
• SubVerse is not liable for indirect, incidental or consequential damages including lost profits, lost data or business interruption
• SubVerse is not liable for decisions you make based on data surfaced by SubVerse
• SubVerse is not responsible for the accuracy of data detected from email; you are responsible for verifying detected data before acting on it

15. Indemnification

You agree to indemnify and hold SubVerse harmless from any claims, damages or expenses (including legal fees) arising from:

• Your use of the Service in violation of these Terms
• Data you upload or connect to the Service
• Your violation of any third-party rights

16. Termination

By You

• You may cancel your account at any time from Settings > Billing
• Cancellation takes effect at the end of the current billing period
• On cancellation you can export your data, and we delete it 30 days after cancellation

By SubVerse

• We may suspend or terminate your account immediately for violation of these Terms
• We may terminate the Service with 30 days' written notice
• On termination, you may export your data within 30 days

17. Modifications to Service and Terms

• We may modify features of the Service at any time with reasonable notice
• Material changes to these Terms are communicated by email at least 14 days in advance
• Continued use after the effective date constitutes acceptance of the new Terms

18. Governing Law and Dispute Resolution

• These Terms are governed by the laws of India
• Disputes are resolved first through good-faith negotiation (30 days)
• If unresolved, disputes are subject to arbitration under the Arbitration and Conciliation Act 1996
• Seat of arbitration: Vadodara, India
• Courts of Vadodara have exclusive jurisdiction for non-arbitrable matters

19. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, Refund Policy and Cookie Policy, constitute the entire agreement between you and SubVerse
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• No Waiver: Failure to enforce any provision does not constitute a waiver
• Assignment: You may not assign your rights under these Terms without our consent

20. Contact

SubVerse

Email: shreyash@blear.in

Address: Vadodara, IN